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Privacy Policy

Pakistani Clothes UK — pakistaniclothes.uk

Last Updated: 01/07/2026

Welcome to the Privacy Policy of Pakistani Clothes UK. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, create an account, place an order, contact us, subscribe to marketing, or use any of our services.

By using our website, you confirm that you have read and understood this Privacy Policy. This policy should be read together with our Terms & Conditions, Return & Refund Policy, Cookies Policy, and other customer information pages available on our website.

1. Who We Are

Business Name: SEO Squad trading as Pakistani Clothes UK
Trading Name: Pakistani Clothes UK
Website: https://pakistaniclothes.uk/
Email: support@pakistaniclothes.uk
Phone: +44 7456 453626

Business / Correspondence Address:
Pakistani Clothes UK
Unit 168222, PO Box 7169
Poole, Dorset, BH15 9EL
United Kingdom

Courier / Parcel Delivery Address:
Pakistani Clothes UK
Unit 168222, Courier Point
13 Freeland Park, Wareham Road
Poole, Dorset, BH16 6FH
United Kingdom

The courier address is for parcel and courier deliveries only. Please do not send returns or parcels without approval. Return instructions will be provided by email after a return request is approved.

2. Purpose of This Privacy Policy

This Privacy Policy is designed to give you clear information about how Pakistani Clothes UK handles personal data. It explains what information we collect, why we collect it, how we use it, how long we keep it, who we share it with, and what rights you have over your information.

We are committed to handling personal information responsibly, securely, and transparently. We only collect personal data where we have a valid reason to do so, such as processing orders, providing customer support, improving our website, complying with legal obligations, preventing fraud, or sending marketing where permitted.

3. Personal Information We Collect

We may collect and process different types of personal information depending on how you interact with our website and services.

3.1 Identity and Contact Information

This may include:

  • Your first name and last name
  • Billing address
  • Delivery address
  • Email address
  • Phone number
  • Account username or customer account details

3.2 Order and Transaction Information

This may include:

  • Products you purchase
  • Order number
  • Order date and order status
  • Delivery method and delivery tracking information
  • Refund, return, or cancellation records
  • Customer service notes related to your order

3.3 Payment Information

We do not store full credit/debit card details on our website systems. Payments are processed securely by third-party payment providers such as Stripe, PayPal, or other payment methods made available at checkout.

Payment providers may collect and process payment card details, billing information, fraud-prevention data, and transaction details directly according to their own privacy policies and security standards. We may receive limited payment confirmation details, such as payment status, transaction reference, payment method type, and fraud-screening result, where needed to process your order.

3.4 Account Information

If you create an account on our website, we may collect information needed to create and manage your account, including your name, email address, password credentials, saved addresses, order history, and account preferences.

3.5 Communication Information

When you contact us by email, contact form, phone, social media, live chat, or any other support channel, we may collect the information you provide, including your message, order details, contact details, attachments, photos, and any other information needed to respond to your request.

3.6 Technical and Usage Information

When you visit our website, we may automatically collect technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visit
  • Referring website or source
  • Approximate location based on technical data
  • Website interaction data, such as clicks, page views, and cart activity

3.7 Marketing and Preference Information

If you subscribe to our newsletter, create an account, purchase from us, or interact with our marketing, we may process information about your communication preferences, product interests, email engagement, and marketing consent status.

4. How We Collect Your Information

We collect personal information in the following ways:

4.1 Information You Give Us Directly

You may provide personal information when you:

  • Place an order on our website
  • Create a customer account
  • Subscribe to our newsletter
  • Contact customer support
  • Request a return, refund, or cancellation
  • Submit a contact form
  • Provide product measurements or custom order details
  • Leave feedback, reviews, or survey responses

4.2 Information Collected Automatically

We may collect technical and usage information automatically through cookies, analytics tools, server logs, pixels, and similar technologies. This helps us understand how visitors use our website, improve performance, protect against fraud, and improve the customer experience.

4.3 Information From Third Parties

We may receive limited information from third parties where necessary to provide our services, including payment providers, delivery companies, analytics providers, advertising platforms, fraud-prevention services, and website hosting providers.

5. Why We Use Your Information

We use your personal information for legitimate business, customer service, legal, security, and marketing purposes.

5.1 To Process and Fulfil Orders

We use your information to:

  • Process your order
  • Confirm payment status
  • Prepare and dispatch products
  • Send order confirmations and updates
  • Provide delivery tracking where available
  • Handle returns, refunds, cancellations, and disputes

5.2 To Provide Customer Support

We use your information to respond to questions, resolve complaints, confirm order details, investigate delivery issues, assist with product queries, and manage customer service communication.

5.3 To Manage Accounts

If you create an account, we use your data to manage your login, saved information, order history, preferences, account security, and customer profile.

5.4 To Improve Our Website and Services

We use website usage information to improve website speed, layout, navigation, product pages, checkout flow, customer experience, product range, and overall service quality.

5.5 To Prevent Fraud and Protect Security

We may use personal and technical information to detect suspicious activity, prevent payment fraud, protect customer accounts, secure our website, investigate misuse, and protect our business and customers.

5.6 To Send Marketing Communications

Where permitted, we may use your email address or contact details to send product updates, offers, promotions, and newsletters. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

5.7 To Comply With Legal Obligations

We may process personal information where required for tax records, accounting, legal claims, regulatory compliance, fraud prevention, consumer protection obligations, and responding to lawful requests from authorities.

6. Lawful Basis for Processing Personal Data

Where applicable data protection law applies, we rely on one or more lawful bases to process your personal data:

  • Contract: To process and fulfil your order, deliver products, manage returns, and provide customer service.
  • Legal obligation: To comply with accounting, tax, consumer protection, and legal record-keeping requirements.
  • Legitimate interests: To operate our website, improve services, prevent fraud, protect security, and manage customer relationships.
  • Consent: Where we ask for your consent, such as for certain marketing or cookie use.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, improve performance, analyse traffic, support checkout functionality, and provide relevant marketing where permitted.

Cookies may include:

  • Essential cookies: Required for website security, checkout, cart, account login, and core website functionality.
  • Analytics cookies: Help us understand how visitors use our website and improve performance.
  • Preference cookies: Remember settings such as region, currency, or browsing preferences.
  • Marketing cookies: May be used to measure advertising performance and show relevant content where permitted.

You can control cookies through your browser settings and, where available, through our website cookie settings. Disabling some cookies may affect website functionality, including cart, checkout, account login, or saved preferences.

8. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties where necessary to operate our business, process orders, provide customer support, deliver products, prevent fraud, comply with legal obligations, or improve our services.

8.1 Payment Providers

We may share necessary order and payment-related information with payment providers such as Stripe, PayPal, Klarna, or other payment options available at checkout. These providers process payments securely and may carry out fraud prevention, payment verification, chargeback handling, and compliance checks.

We do not store full credit/debit card numbers or sensitive card security details on our website systems. Payment providers process payment information according to their own privacy notices and security standards.

8.2 Delivery and Courier Partners

We may share your name, delivery address, phone number, email address, order details, and delivery instructions with delivery companies, courier services, postal services, and fulfilment partners so your order can be delivered.

8.3 Website, Hosting, and IT Providers

We may use third-party providers for website hosting, website maintenance, email delivery, security, backups, analytics, database management, customer support tools, and technical support. These providers may process limited personal information only where required to provide their services.

8.4 Analytics and Advertising Partners

We may use analytics and advertising tools such as Google Analytics, Google Ads, Meta/Facebook, Instagram, or similar platforms to understand website performance, measure advertising results, improve our services, and show relevant marketing where permitted.

These tools may use cookies, pixels, device identifiers, or similar technologies. You can manage cookies through your browser settings and, where available, through our cookie settings.

8.5 Professional Advisers and Legal Authorities

We may share personal information with accountants, legal advisers, insurers, banks, fraud-prevention services, regulators, law enforcement, courts, or government authorities where necessary for legal, tax, accounting, regulatory, fraud-prevention, or dispute-resolution purposes.

8.6 Business Transfers

If our business, website, assets, or operations are sold, transferred, merged, reorganised, or acquired, personal information may be transferred as part of that transaction. Where required, we will take reasonable steps to ensure your information remains protected.

9. Third-Party Services

Our website may use or link to third-party services. These third parties may have their own privacy policies, terms, and data-handling practices. We recommend reviewing their privacy policies before using their services.

Third-party services may include:

  • Payment processors, such as Stripe, PayPal, Klarna, or other checkout providers
  • Delivery and courier companies
  • Website hosting providers
  • Email and newsletter providers
  • Analytics providers, such as Google Analytics
  • Advertising platforms, such as Google, Meta/Facebook, Instagram, or Pinterest
  • Fraud-prevention and security providers
  • Customer support or live chat providers

When you use third-party services through our website, those services may process your personal data according to their own privacy policies. Pakistani Clothes UK is not responsible for the privacy practices of third-party websites or services that we do not control.

10. International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom or outside your country of residence. This may happen where providers operate globally or use international systems for hosting, payment processing, analytics, customer support, or fraud prevention.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are used where required by applicable data protection laws. These safeguards may include adequacy regulations, standard contractual clauses, data processing agreements, technical security controls, and provider privacy commitments.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include:

  • Secure website connections using HTTPS/SSL where available
  • Access controls for website and order systems
  • Use of trusted third-party payment processors
  • Fraud-prevention and security checks
  • Limited access to customer data by authorised persons only
  • Website monitoring, backups, and security tools
  • Reasonable administrative controls for customer information

No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. You are also responsible for keeping your account login details safe and for contacting us if you believe your account or information has been compromised.

12. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, legal compliance, accounting, tax records, fraud prevention, dispute handling, and business record keeping.

Typical retention periods may include:

  • Order and transaction records: kept for the period required for tax, accounting, legal, and business record purposes.
  • Customer account data: kept while your account remains active or until deletion is requested, subject to legal or business retention requirements.
  • Customer support messages: kept for a reasonable period to manage queries, complaints, returns, disputes, and service improvement.
  • Marketing preferences: kept while you remain subscribed or as needed to record unsubscribe or consent status.
  • Technical and analytics data: kept for a reasonable period for security, analytics, troubleshooting, and website improvement.

When information is no longer required, we will delete, anonymise, or securely restrict it where appropriate. Some information may remain in backups for a limited period before being deleted according to backup cycles.

13. Your Privacy Rights

Depending on your location and applicable data protection law, you may have rights over your personal information.

Your rights may include:

  • Right of access: You can request a copy of the personal information we hold about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete personal information.
  • Right to erasure: You can ask us to delete your personal information where applicable.
  • Right to restrict processing: You can ask us to limit how we use your information in certain circumstances.
  • Right to object: You can object to certain processing, including direct marketing.
  • Right to data portability: You can request certain information in a structured, commonly used format where applicable.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw consent at any time.
  • Right to complain: You may complain to a data protection authority if you believe your rights have been breached.

To exercise your rights, contact us using the details in the “Contact Us” section of this Privacy Policy. We may need to verify your identity before responding to a request.

14. Marketing Communications

If you subscribe to marketing or where otherwise permitted, we may send emails about products, offers, updates, promotions, and news related to Pakistani Clothes UK.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at support@pakistaniclothes.uk.

Even if you opt out of marketing, we may still send important service messages related to your orders, payments, delivery, account, returns, refunds, legal notices, or security.

15. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take reasonable steps to delete that information.

If you believe that a child has provided personal information to us, please contact us at support@pakistaniclothes.uk.

16. Third-Party Links

Our website may contain links to third-party websites, social media pages, payment providers, delivery tracking pages, or other external services. These websites and services are not controlled by Pakistani Clothes UK.

If you click a third-party link, you may leave our website and be directed to another website. That third party may collect or process your personal information according to its own privacy policy.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We recommend that you read the privacy policy of every website you visit before providing personal information.

17. Reviews, Social Media, and Public Content

If you post comments, reviews, photos, tags, messages, or other content on our website, social media pages, or public platforms, that information may be visible to other users.

Please avoid posting personal information publicly unless you are comfortable with others seeing it. We may use customer reviews, feedback, or social media interactions to improve our services, respond to customers, and promote our products where permitted.

18. Fraud Prevention and Security Checks

To protect our customers, website, and business, we may use information to detect, prevent, and investigate fraud, suspicious orders, payment disputes, unauthorised access, misuse of our website, and other security risks.

This may include checking order details, payment status, billing and delivery information, IP address, device information, and communication records. Where necessary, we may share information with payment providers, fraud-prevention services, banks, legal advisers, or law enforcement.

19. Complaints

If you have a concern about how we handle your personal information, please contact us first so we can investigate and try to resolve the issue.

You can contact us at:

Email: support@pakistaniclothes.uk
Phone: +44 7456 453626

You may also have the right to complain to the relevant data protection authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO).

20. How to Exercise Your Privacy Rights

To exercise any privacy rights, ask questions about this Privacy Policy, or request information about your personal data, contact us using the details below.

Please include enough information for us to identify your account, order, or request. We may ask for proof of identity before providing information or making changes to personal data.

We aim to respond to valid privacy requests within one month. In some cases, it may take longer if the request is complex or if we receive multiple requests. If more time is needed, we will let you know.

21. Contact Details for Privacy Requests

Business Name: SEO Squad trading as Pakistani Clothes UK

Trading Name: Pakistani Clothes UK

Business / Correspondence Address:
Pakistani Clothes UK
Unit 168222, PO Box 7169
Poole, Dorset, BH15 9EL
United Kingdom

Courier / Parcel Delivery Address:
Pakistani Clothes UK
Unit 168222, Courier Point
13 Freeland Park, Wareham Road
Poole, Dorset, BH16 6FH
United Kingdom

Email: support@pakistaniclothes.uk
Phone: +44 7456 453626
Website: https://pakistaniclothes.uk/

The courier address is for parcel and courier deliveries only. Please do not send returns, documents, or parcels without approval.

22. Third-Party Provider Examples

We may use third-party providers to support our website, payments, delivery, analytics, advertising, and customer service. These may include:

  • Stripe: payment processing, fraud prevention, and payment security
  • PayPal: payment processing where available
  • Klarna or other checkout providers: payment options where available
  • Google Analytics: website analytics and performance measurement
  • Google Ads / Google Merchant Center: product listings, advertising, and campaign measurement
  • Meta / Facebook / Instagram: social media, advertising, and performance measurement
  • Pinterest or other social platforms: social content and marketing where used
  • Hosting and website providers: website hosting, maintenance, backups, security, and technical support
  • Courier and delivery partners: order delivery, tracking, and delivery issue handling

The providers we use may change over time depending on business needs. Each third-party provider is responsible for its own privacy practices where it acts independently.

23. Payment Processing

Payments on our website are processed by secure third-party payment providers. When you make a payment, your payment details are submitted securely to the relevant payment provider.

We do not store full card numbers, card security codes, or sensitive payment authentication details on our website systems.

Payment providers may process your payment information, billing details, contact information, device information, and transaction details to complete payment, prevent fraud, comply with financial regulations, and handle refunds or disputes.

24. Delivery and Order Fulfilment

To deliver your order, we may share necessary information with delivery companies, courier services, fulfilment partners, postal services, and tracking providers.

This may include your name, delivery address, phone number, email address, order reference, delivery instructions, and parcel information.

Please make sure your delivery information is complete and accurate before placing an order. Incorrect delivery information may cause delay, failed delivery, or additional costs.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, technology, or data-handling practices.

When we update this Privacy Policy, we will publish the latest version on this page and update the “Last Updated” date at the top of the policy.

We recommend checking this page periodically so you remain informed about how we protect and use personal information.

26. Other Website Policies

This Privacy Policy should be read together with our other website policies, including:

27. Final Notes

We are committed to protecting customer privacy and handling personal information responsibly. We only use personal data for clear business, service, legal, security, and customer-support purposes.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at support@pakistaniclothes.uk.

End of Privacy Policy

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