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Legal Privacy

Welcome to the Legal & Privacy information page for Pakistani Clothes UK. This page provides a short overview of how we handle customer information, website policies, legal notices, and customer rights.

This page is a summary only. For full details, please read our complete website policies linked below.

1. Privacy Summary

At Pakistani Clothes UK, we respect your privacy and aim to handle your personal information responsibly, securely, and transparently.

When you use our website, place an order, contact us, subscribe to updates, or interact with our services, we may collect certain personal information needed to process orders, provide customer support, improve our website, prevent fraud, and comply with legal obligations.

Information We May Collect

  • Name and contact details.
  • Billing and delivery address.
  • Email address and phone number.
  • Order details and transaction records.
  • Return, refund, or cancellation information.
  • Customer support messages.
  • Website usage data such as IP address, browser type, device type, and pages visited.
  • Cookie and tracking preference information.

We do not store full credit/debit card details on our website systems. Payments are processed securely by third-party payment providers.

2. How We Use Information

We may use customer information for the following purposes:

  • Processing and fulfilling orders.
  • Managing payments, delivery, returns, refunds, and cancellations.
  • Providing customer support.
  • Improving our website and services.
  • Sending order updates and service messages.
  • Sending marketing communications where permitted.
  • Preventing fraud, misuse, and security risks.
  • Complying with legal, tax, accounting, and regulatory requirements.

For complete details, please read our full Privacy Policy.

3. Cookies and Tracking

Our website may use cookies and similar technologies to support website functionality, shopping cart features, checkout, analytics, advertising measurement, and website improvement.

  • Essential cookies help the website work properly.
  • Analytics cookies help us understand website performance.
  • Marketing cookies may help measure advertising and show relevant content where permitted.

You can manage cookies through your browser settings and, where available, through our website cookie settings.

For full details, please read our Cookies Policy.

4. Website Terms

Use of our website and purchases made through our website are subject to our Terms & Conditions.

Our Terms explain important information about orders, pricing, product details, cancellations, customer responsibilities, intellectual property, website use, and legal rights.

Please read our full Terms & Conditions.

5. Returns, Refunds, and Shipping

Before placing an order, customers should read our return, refund, and shipping information carefully.

Important Summary

  • Returns may be requested within 14 days of receiving an order.
  • Returned items must be unused, unwashed, unworn, and in original condition.
  • We do not offer direct exchanges.
  • For approved non-faulty discretionary returns, a £20 return processing/restocking fee may be deducted from the refund.
  • Customers are responsible for return shipping costs for non-faulty returns.
  • Refunds are processed after returned items are received, inspected, and approved.

Please read our full Return & Refund Policy and Shipping Policy.

6. Customer Rights

Depending on applicable law, you may have rights over your personal information, including the right to request access, correction, deletion, restriction, objection, data portability, and withdrawal of consent where applicable.

To exercise privacy rights, contact us using the details below. We may need to verify your identity before responding to a request.

7. Helpful Legal Links

8. Business Information

Business / Correspondence Address

Pakistani Clothes UK
Unit 168222, PO Box 7169
Poole, Dorset, BH15 9EL
United Kingdom

Courier / Parcel Delivery Address

Pakistani Clothes UK
Unit 168222, Courier Point
13 Freeland Park, Wareham Road
Poole, Dorset, BH16 6FH
United Kingdom

Note: The courier address is for parcel and courier deliveries only. Please do not send returns, documents, or parcels without approval.

9. Contact Us

If you have questions about privacy, legal information, website policies, orders, returns, refunds, or delivery, contact us:

End of Legal & Privacy Information

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