Can I return my item if I’m not satisfied with it?
Yes, you can return your item within 3 days of delivery. The item must be unused, in its original condition, with all tags attached, and in the original packaging. Please note, sale items or customized stitched outfits are not eligible for return.
How do I initiate a return?
To initiate a return, email us at [email protected] or message us on WhatsApp at +44 7456 261486. Return shipping costs will be your responsibility unless the item received was incorrect or faulty.
What should I do if my item is damaged or incorrect?
If you receive a damaged or incorrect item, please contact us immediately via email or WhatsApp. We will arrange for the return, and you’ll receive a full refund or replacement, including shipping costs.
For more details, visit our Return Policy.